Tagged

from Robert ...

Everyone has a job where the same situation, complaint and/or problem comes up. We all know how to resolve the issue quickly and easily because, after all, it's a routine. I'm curious, what is routine for everyone? Each one of us, unless we work at the same place, will all have a different answer.

Q: What's subrogation?
A: God I hate the California Department Of Insurance.

Q: What's segregation? Isn't that illegal?
A: I don't know. I haven't read the laws in Illiterate Nation.

Q: Where's the rest of my money?
A: You live in Idaho and your claim was handled by an Asaian girl. You've just called a 602 area code to get ahold of me. And you think I'm going to just send you money?

Q: What's the status of my claim?
A: I re-assigned my entire caseload three months ago.

Q: What's the status of my claim that was caused by a washing machine/dishwasher/refrigerator?
A: (1, truth): Four years from now, we might send you a check for about 15% of your deductible. If you're still living at the same place. If not, don't expect me to look too hard to find where I should send your $3.47. (2, my answer): Well, I'm not certain of the attorney's schedule but I think he's hoping to get something filed by the end of the summer. From there, it's all up to the courts and the defendants. It's really not in our hands if they want to drag their feet.

Q: What's the status of my E&O claim? I've emailed you five times.
A: I know I've been the "E&O Specialist" for three months, but I haven't actually been trained in it yet. I'll get back to you if that ever happens. Unless I quit first. Or jump off the roof.